FAQs

Liqd FAQ – All Your Questions Answered in One Place

From registration to deposits, withdrawals, games, and bonuses — find answers to all your liqd questions right here. Search below or browse by category.

50+
Frequently Asked Questions
7
Browse by Category
24/7
Live Support
Bangla
Language Support

What can we help you with?

Click any category to jump straight to those questions and answers.

Account
Sign Up & Log In
Deposit
Deposit Methods
Withdrawal
Withdrawal Rules
Bonus
Offers & Promotions
Games
Rules & Gameplay
Security
Account Security

By Category

Didn't find what you were looking for?

Help Center
No results found. Try searching with different keywords or Help CenterGo to

Account & Registration

Yes, creating an account on liqd is completely free. There are no registration fees or hidden charges. Simply provide your mobile number and a few basic details, and your account will be active within 2 minutes.

You will need your name, a Bangladeshi mobile number, date of birth, and a password. Email is optional. You will need to complete KYC with your National ID when making a withdrawal.

No, each person is only permitted one account. If multiple accounts are detected, all of them will be closed and any deposited funds will not be refunded.

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes about 3 minutes.

To close your account, email support@liqd.onl or contact us via live chat in the Help Center. Make sure to withdraw your balance before closing the account.

Yes, but identity verification is required to change your mobile number. Please contact the Help Center. For security reasons, this process may take up to 24 hours.

KYC is not required to deposit or play, but it must be completed before making a withdrawal. You can verify using your National ID or passport.

Deposits & Payments

After logging in, go to the Wallet section and select Deposit. You can add funds via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is ৳100.

bKash and Nagad deposits are usually instant. Bank transfers may take 1–3 hours. If more than 30 minutes have passed, contact support with your transaction ID.

The minimum deposit is ৳100. Maximum limits vary by payment method. bKash has a daily maximum of ৳50,000. For larger amounts, use bank transfer.

liqd does not charge any deposit fees. However, bKash or Nagad may apply their own transaction charges in accordance with their respective mobile banking policies.

Yes, if a deposit fails, the funds are automatically returned to the original source — usually within 1–2 hours. If not, contact support with your transaction ID.

liqd currently supports deposits via mobile banking (bKash, Nagad, Rocket) and bank transfer. More payment methods will be added in the future. Check the Help Center for updates.

Withdrawal

Withdrawals are typically processed within 1–4 hours of your request. During peak hours or for larger amounts, it may take up to 24 hours. Accounts with completed KYC are processed faster.

The minimum withdrawal is ৳500. The maximum daily withdrawal is ৳1,00,000. To withdraw more than this, please contact support for special approval.

liqd generally does not charge withdrawal fees. However, mobile banking charges may apply in certain cases. See the full Terms & Conditions page for details.

A withdrawal request can be cancelled while it is still "Pending". Once it has been "Approved", cancellation is no longer possible. Contact live chat quickly if you need to cancel.

Bonus funds cannot be withdrawn directly. You must first meet the applicable wagering requirements. Terms vary by bonus — see the offer page or Terms & Conditions for full details.

Bonuses & Promotions

A welcome bonus is automatically credited on your first deposit after registration. Check the Terms & Conditions page for bonus amounts and wagering requirements. A promo code may be required to claim the bonus.

Wagering means you must place bets totaling a set amount using your bonus funds before you can withdraw. For example, a 10x wager on a ৳100 bonus means you need to place ৳1,000 in bets before withdrawing.

Log in and play regularly, and your daily cashback will be credited to your account automatically. Cashback rates and conditions vary by game. Contact live chat for more details.

If you refer a friend and they register and make their first deposit, you will receive a referral bonus. You can find your unique referral link in your account settings. See Terms & Conditions for full details.

Expired bonuses are automatically removed from your account, and any winnings earned with them may also be voided. The expiry period for each bonus is stated along with the offer.

Generally, only one bonus can be active at a time. However, certain special promotions may allow multiple bonuses to run simultaneously. Full details are outlined in the terms of each specific offer.

Games & Betting

liqd offers slots, Live Casino, cricket betting, football betting, tennis, card games, and much more. Visit the Popular Games page for the full list.

Match odds are multipliers based on the probability of winning. For example, at odds of 2.0, a ৳100 bet returns ৳200 in total if you win (your original ৳100 + ৳100 profit). Odds update continuously during live matches.

Yes, if you win a jackpot, the full announced amount is credited to your account. KYC verification is mandatory for large jackpot payouts. Prize disbursement may take up to 24 hours.

Once your connection is restored, the game will resume from where it left off. If you disconnect during a slots spin, the result is saved on the server and will be visible when you return.

Yes, liqd is built with a mobile-first design. Whether you're on the app or a mobile browser, you get the full desktop experience. The app also offers push notifications and faster loading times.

Some games offer a demo mode where you can practice with virtual currency. However, not all games have this option. Winnings from demo mode cannot be withdrawn.

Security & Privacy

liqd uses industry-standard SSL encryption. Your personal information is never sold or shared with third parties. See our Privacy Policy page for full details.

Change your password immediately and notify us at support@liqd.onl. You can also request a temporary account lock if needed. Keep a record of any suspicious login dates and IP information.

Yes, liqd is committed to responsible gaming. Deposit limits, session time limits, and self-exclusion options are all available. See the Responsible Gaming page for more details.

liqd operates under an international gaming license. You can find the license details on our About page. We use independent auditors to ensure fair play.

No. liqd strictly enforces an 18+ policy. Date of birth is verified during registration, and age is confirmed through the KYC process. Accounts belonging to minors will be permanently banned.

Liqd FAQ – Full Details

Liqd is one of Bangladesh's leading online gaming platforms. Thousands of players enjoy cricket betting, football odds, jackpots, and Live Casino games here every day. New users often have questions about how to register, make deposits, and claim bonuses — this FAQ page is here to answer all of that.

Signing up on liqd is quick and straightforward — all you need is a Bangladeshi mobile number to create an account. A welcome bonus is available right after registration. Many users ask whether bKash deposits are supported — yes, bKash, Nagad, and Rocket are all accepted.

Withdrawals are a common concern for players. liqd ensures fast and secure withdrawals, with funds typically arriving within 4 hours. Verified KYC accounts enjoy even faster processing. One thing many users miss at first: winnings from bonuses cannot be withdrawn until the wagering requirements are met.

The Games FAQ shows that match odds and jackpots are the most common topics. Match odds change in real time, so timing your bet matters. There's no extra fee to enter a jackpot — simply playing an eligible game automatically contributes to the jackpot pool.

Security is a top priority at liqd. The platform uses SSL encryption, two-factor authentication, and 24/7 monitoring. Immediate support is available for any suspicious activity. liqd is committed to responsible gaming and offers deposit limits and self-exclusion options.

If you didn't find your answer on this FAQ page, reach out to us directly via live chat in the Help Center. Our Bangla-speaking support team is available 24/7, seven days a week.

Quick Tips

  • Save your transaction ID if you have a deposit issue
  • Clear your cache and cookies if you have trouble logging in
  • Read the bonus terms carefully on the offer page
  • Complete Your KYC Before Withdrawing
  • Get faster access to all features with our app

Couldn't find your answer?

Our support team is always ready. Reach out through your preferred channel.

Live Chat
The fastest way to get help. Average response time: 2 minutes.
Start a Chat
Email Support
Email us for complex issues. We respond within 24 hours.
support@liqd.onl
Help Center
In-depth guides, tutorials, and video help.
View
🎯

Get Started Now

Got your answers? Don't wait — register on liqd and start playing today. Download the app for an even smoother experience.

18+ only  ·  Secure platform  ·  24/7 support

বাংলা