Get help in Bengali on everything from registration and payments to bonuses and game rules.
If you run into any trouble using liqd, there's no need to worry — that's exactly what this help centre is here for. Find answers to any question, any time, on your own. The most common issues reported by thousands of liqd users across Bangladesh are all covered here in plain, simple language.
One of the first questions people ask is: what do I need to create an account on liqd? The answer is simple — just an active mobile number and you must be 18 or older. The entire registration process takes only 2 minutes. Verify your phone number with an OTP and your account is ready to go.
Depositing funds on liqd is designed with Bangladeshi users in mind. You can make instant deposits through four mobile banking services — bKash, Nagad, Rocket, and Upay. No bank account needed, no hassle of dollar conversion.
A common mistake when making a deposit is entering the transaction number incorrectly. After paying via bKash or Nagad, copy the transaction ID from the confirmation SMS and paste it into liqd's deposit form. If you do this correctly, funds are credited to your account within 5 minutes in 99% of cases.
| Payment Methods | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| BKash | ৳100 | Instant | Free |
| Nagad | ৳100 | Instant | Free |
| Rocket | ৳200 | 1–5 minutes | Free |
| Upay | ৳200 | 1–5 minutes | Free |
Withdrawing your winnings is just as straightforward. A withdrawal request from your liqd wallet typically reaches your mobile banking account within 5–15 minutes. However, in some cases — particularly for larger amounts — the verification process may take up to 24 hours.
Before requesting a withdrawal, make sure you have no active bonus balance on your account. If the wagering requirements for a bonus haven't been met, the withdrawal may be put on hold. Full details are available on liqd's bonus terms page. For any issues, reach out to the support team — they'll get it sorted quickly.
Follow a few simple steps to keep your liqd account secure. First, use a strong password — at least 8 characters, mixing numbers and special symbols. Second, enable Two-Factor Authentication. Even if someone gets hold of your password, they won't be able to access your account.
If you've forgotten your password, click "Forgot Password." An OTP will be sent to your registered phone number, which you can use to set a new password. If you're having trouble with your phone number as well, email us directly at support@liqd.onl.
New users on liqd get a 100% welcome bonus on their first deposit. The bonus is credited directly to your betting balance and can be used on any Sports Betting or casino game. To withdraw the bonus, you'll need to wager 5x the original bonus amount.
On top of that, regular players get weekly reload bonuses and cashback offers. For major matches — like Bangladesh international cricket or the IPL Final — liqd offers special promotional odds. Keep notifications turned on in the liqd app to stay updated on these offers.
Joining liqd's VIP program is easier than ever. You earn points with every regular bet, and those points can be redeemed for bonuses, free spins, or cashback. The higher your VIP tier, the better the perks — all the way up to a dedicated personal account manager.
Click the "Register" button at the top or go directly to the /register page.
Enter your active Bangladeshi mobile number to receive an OTP.
Enter the 6-digit code from the SMS. If you don't receive it, wait 30 seconds and hit resend.
Set a strong password and claim your welcome bonus on your first deposit.